Invoices

This article will help you access and navigate your invoices.

You can find all your invoices for the past 24 months by clicking at the top bar menu.

Invoices can be filtered by using the filter panel on the left side of the page.

You can filter invoices by the invoice date, status and type. 

You can also search for a particular invoice by using the search bar located at the top right of the section, using either the sales order or invoice number

Status Indicators

• Paid: The total amount of the invoice was paid.

• Due soon: The amount due to be paid by the coming due date.

• Overdue: The amount that is now overdue and is required to be paid immediately.

• Credit: The amount that was returned to the customer. (The values are negative as money is returned to the customer.)

Request a copy of an invoice

You can click on an invoice to see more information and request a copy.

Additionally, you can select an invoice using the checkbox and click 'Request Copy' at the top of the list

If you want to request copies of multiple invoices (maximum of 10), tick the box(es) next to the due date column and then request the copies by using the 'Request Copies' button at the top right corner of the invoices section. In brackets, you will see the total amount selected

The Send to email field will be auto-populated with the email address linked to your account. You can send the copies to another email by changing the address in the send to email field.